This Privacy Policy describes how DSP Patrolling collects, uses, and shares information when you download or use our Android application (the "App") on devices running Android operating systems. If you do not agree with this policy, please do not use the App.
- Device information: model, OS version, device identifiers (non-personally-identifying), and app version to help us diagnose issues and improve compatibility.
- Usage data: anonymized analytics (crash logs, feature usage, and performance metrics) to improve the App and user experience.
- Optional information you provide: contact details, property addresses, or images when you use the App to contact us or request services. This information is used only for the purpose you provided it.
- To provide and maintain the App's core functionality and services.
- To respond to user requests, support inquiries, and scheduling.
- To analyze usage patterns and improve the App (we may use third-party analytics providers; see section 5).
We do not sell your personal data. We may share data with service providers who help us operate the App (for example, analytics, hosting, or notification services). We will only share the minimum data necessary and require those providers to protect your data.
We may disclose information when required by law or to protect safety and security.
We may use Google Firebase Analytics, Google Crashlytics, or similar providers to collect anonymized usage and crash data. These providers collect certain information automatically (device model, OS, app version, IP address) and process it according to their own privacy policies. You can opt out of certain analytics by disabling analytics features within the App (if provided) or by uninstalling the App.
Our App does not access your precise device location unless you explicitly provide it for a specific service (for example, property location for service requests). If the App requests camera or storage access (for uploading images), it will be requested via Android runtime permissions and only used for the stated purpose.
We apply reasonable technical and organizational measures to protect data. However, no method of transmission over the Internet is 100% secure. By using the App you acknowledge this limitation.
The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will take steps to delete it.
You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the contact details below.
For privacy concerns, email dspservicesldh@gmail.com or call 8814000396.
Last updated: September 2025